Scope of Work
Develop a sales strategy to achieve organizational sales goals and revenues. The job exists to plan, control and develop the sales activities and profitability of the brands of responsibility in accordance with the Annual Budget and objectives, whilst meeting the Manufacturer Dealer Standards.
Key Responsibilities
• To lead the Sales division and co-ordinate the
works by fully utilizing the staff, resources, equipment and facilities at their disposal, and by maintaining procedures, systems and controls approved by the company.
• liaise with other company functions to ensure achievement of sales objectives
• To ensure the Company operates within the guidelines as stated by the State of Kuwait Labor Law.
• To ensure complete Customer Satisfaction is maintained.
• Plan and prioritize Sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales - especially managing personal time and productivity.
• To define and organize duties and responsibilities within the sales division to ensure that the expense budgets and fully utilize assets under their direct control.
• Maintain and develop existing and new customers through appropriate propositions and ethical sales methods and relevant internal liaison, to optimize quality of service, business growth and customer satisfaction.
• Respond and follow up sales enquiries using appropriate methods.
• Monitor and report on market and competitor activities and provide relevant reports and information’s to the management.
• Maintain and develop a positive and pro-active relationship with vendors or manufacturer representatives.
• To regularly investigate market trends and opportunities and develop advertising and promotions in agreement with the CEO and Manufacturer to market the business.
• To ensure compliance with the strict credit control procedures as determined by company policy.
• To achieve and maintain levels of customer satisfaction and retention as required by the manufacture and the company.
• Set individual sales targets and achieve goals.
• To monitor stock inventory levels ensuring availability, appropriate ratios and turnover are maintained.
• To regularly communicate with staff individually and collectively to discuss performance, customers care issues and areas of importance within the department.
• Continuously prepare and send the requested reports to the direct manager.
• To maintain security keep good maintenance of the business.
• Record, analyze, report & manage duties according to systems and requirements.
• Communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
• Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.
• Attend training and to develop relevant knowledge, techniques and skills.
• Adhere to health and safety policy, and other requirements relating to care of equipment.
• Perform any other task as instructed by the Direct Manager.
Job Details
| Date Posted: | 2016-09-07 |
| Job Location: | Kuwait |
| Job Role: | Sales |
| Company Industry: | Engineering |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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