To assist the Assistant Manager & Shop Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives
Duties & Responsibilities:
- Assist the assistant manager in revising and implementing the sales strategies plans
- Assist the assistant manager in providing a professional and excellent level of customer service with existing and new customers
- Assist the assistant manager by completing all assigned duties
- Handle customer issues, resolution and communicate escalated issues to the assistant manager or shop manager
- Supervise Sales Representatives
- Assist with sales representatives questions, concerns and product/service questions
- Make sure all employees adhere to company policies and procedures (example: dress code, eating food, cell phone usage, etc.)Communicate all employee relations issues, concerns, and incidents to Manager
- To greet, serve and advise customers giving the highest standard of customer service at all times
- To develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales
- Demonstrate product knowledge on all categories by coaching the sales team
- Introduce add-on sales and achieve maximum sales potential
- Deal effectively with customer complaints by liaising with Line Manager
- Assist in incorporating new comers into the team and guide them
- Strong presence in the shop floor in order to monitor, motivate and support the team
- To be the link between the team and the Store Manager
Job Details
| Date Posted: | 2016-08-18 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Management |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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