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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Contact Center Agent - Easa Husain Al-Yousifi & Sons co.-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Receiving inbound and outbound calls from customers and providing quality service to meet customers’ needs and satisfaction.
- Answering customers’ and non-customers’ inquiries and obtaining full information on what services are being requested to establish business relationship.
- Promoting – selling – and cross-selling group’s products and services to meet the pre-set target.
- Updating customers’ records/profiles on the system when needed in order to maintain resourceful records of all customers for statistical, segments and other uses.
- Ensuring call center service level is met or exceeded at all times in order to attract new customers as well as serving current customers.
- Working in conjunction with other departments to maintain customer satisfaction so that all customers can serve as references.
- Working non-business hour shifts
Job Details
| Posted Date: |
2021-10-13 |
| Job Location: |
Kuwait |
| Job Role: |
Customer Service and Call Center |
| Company Industry: |
Retail & Wholesale |
Preferred Candidate
| Career Level: |
Mid Career |
| Degree: |
High school or equivalent |
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Contact Center Agent - Easa Husain Al-Yousifi & Sons co.-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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