Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Patient Experience Supervisor - Health Assurance Hospitals Company- DHAMAN-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Prepare and deliver presentations/training sessions to a variety of audiences, in relation to complaints and methods to gain patient and healthcare provider feedback.
- Use findings from analysis of trends in complaints to mentor healthcare professionals and departments to develop appropriate service action plans and utilize performance measurement to improve patient/customer outcomes.
- Consult, collaborate, and cooperate with colleagues, peers, supervisors, and other health care providers in a professional manner to improve the quality, effectiveness and efficiency of patient care.
- Educate healthcare professionals and employees on the varied ways to humanize a patient’s experience based on feedback from individual patients and their families.
- Coach and delivers training for all staff and physicians on how to improve the patient experience
- Provide consultation on the development of new and revision of existing policies with the view of the patient and family experience
- Organize and facilitate meetings with complainants and relevant staff in order to facilitate resolution of concerns or complaint.
- Prepare patient experience reports to influence practices aimed at improving the overall patient experience
Job Details
| Posted Date: | 2021-04-26 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Medical Hospital |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Patient Experience Supervisor - Health Assurance Hospitals Company- DHAMAN-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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