Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Legal Collection Supervisor - Alghanim Industries-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Key Responsibilities:
- Achieve Legal Collection KPIs set by the management
- Maximize collection across various aged buckets, Nationality and Risky Segment
- Identify customers who have skipped the country to trace them in their home countries
- Supervision of day-to-day collection follow-up activities of team pertaining to Legal portfolio.
- Send SMS to overdue customers as per the policy
- Track Field visit effectiveness, deliver warning letters to customer
- Manage customer calls(inbound/outbound), handles queries or complaints
- Monitor agents Calling script, volume, field visit and ensure to capture necessary
documentation
- Provide support to the agents on collection issues, provide feedback to sales operation/management with respect to underwriting issues if any.
- Maintain good relationship with Police department to help in Car Seizure/other legal actions
- Co-ordinate with Legal court team for Court Order, renewal of legal actions on customers
- Review customer feedback received from agents and take necessary action
- Provide required training/support to the team and ensure that team is working optimally
- Conduct regular team meetings to discuss on issues, suggestion and provide solution
- Publish report on collection performance to the management as applicable
- Review various reports and identify the issues and provide timely solution
Job Details
| Posted Date: | 2023-11-23 |
| Job Location: | Kuwait |
| Job Role: | Finance and Investment |
| Company Industry: | Financial Services |
Preferred Candidate
| Gender: | Male |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
To apply for this job click here
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Legal Collection Supervisor - Alghanim Industries-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Post a Comment