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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Call Center Agent - شركة تيله العالمية-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Researching required information using available resources.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers with the organization’s service and product information.
- Processing forms, orders, and applications requested by the customers.
- Identifying, escalating priority issues and reporting to the high-level management.
- Routing inbound calls to the appropriate resources.
- Following up complicated customer calls where required.
- Completing call notes and call reports as necessary and updating them in the CRM.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Recording details of comments, inquiries, complaints, and actions taken.
- Managing administration, communicating and coordinating with internal departments.
Job Details
| Posted Date: |
2021-09-30 |
| Job Location: |
Al Kuwait, Kuwait |
| Job Role: |
Customer Service and Call Center |
| Company Industry: |
Toys & Leisure |
Preferred Candidate
| Career Level: |
Entry Level |
| Gender: |
Male |
| Nationality: |
United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Call Center Agent - شركة تيله العالمية-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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