Job Summary
Process and follow-up incoming orders for spare part materials, or services such as repairs, installations etc. Generally receives orders via supply planning and email. Duties include informing internal customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
Key Commitment
· Receives and handles requests from customers and distributors for price quotes, purchase orders, order adjustments, and order cancellations.
· Check inventory records to determine availability of requested merchandise.
· Drafts purchase orders and local invoices to submit to the accounting department.
· Verify customer and order information for correctness, checking it against previously obtained information as necessary.
Duties and Essential Job Functions
Order Management
· Update internal databases with order details (dates, vendors, quantities, discounts)
· Handle procurement and supply chain modules in ERP related to spare parts purchase
· Perform and maintain supplier online portals
· Release Purchase orders correlated to the supplier contract terms
· Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
· Inform sales team by mail or telephone of order information, such as unit prices, shipping dates, changes and any anticipated delays.
· Compute total charges for merchandise or services and shipping charges.
· Check inventory records to determine availability of requested merchandise.
· Item creation and other product management functions in ERP
· Effective reporting of order status and updates to all stakeholders
· Local purchase arrangement when and where required
Supplier relationship
· Negotiating lead time with supplier to get the orders on or before time.
· Follow up with suppliers, as needed, to confirm or change orders
· Follow-up with suppliers for lead time and back orders
· Communication with suppliers for technical clarifications and literatures
Logistics
· Calculating freight cost and relatedly landing cost for workshop inquiries.
- Point of contact for all freight partners.
- Maintain updated records of supplier/freight forwarder invoices.
· Getting best freight quotation from local forwarder and selecting best/economical mode of shipment in respective of need/urgency.
· Preparing/arranging documents for customs clearance of shipments follow up with any ministry approval and delivery for the same..
· Coordinate with commercial, warehouse, or common carrier personnel to trace shipments.
· Share the costing details of each shipment to finance for GRS process
Job Details
| Posted Date: | 2021-08-04 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Logistics and Transportation |
| Company Industry: | Business Support Services |
Preferred Candidate
| Career Level: | Mid Career |
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