Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Unit Manager - Professional Recruitment-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Responsibilities:
- Ensure smooth functioning of the business unit & undertake direct responsibility for the Unit's profitability
- Achieve revenue targets (EBITA) of the Unit set by the company
- Control & maintain Unit's Budgets (Revenue & Resources)
- Ensure compliance to all existing processes and meet defined Service Level Agreements within the Unit Ensures that the Teams are mentored & work towards adherence of all SOP’s/ processes, required to be complied with, from an Organizational & ISO perspective.
- Maintain high level of staff productivity and efficiency \[Qualitative & Quantitative\] Facilitates & encourages team to share “Spark Ideas”, and, encourages sharing of Best Practices.
- Enhance processes to improve quality and efficiency of the Unit and lead new process roll-outs in the respective Visa Application Centres - Ensures that the Teams are aligned & contribute towards achievement of parameters enlisted in the Team Objective Tracker
- Ensure necessary product and process training is provided to all staff on a regular basis through coaching and development programs
- Manage security \[Physical and Information\] at the Visa Application Centre and also ensure effective controls are in place to pre-empt any physical / data security breach incidents Adherence to Corporate Security Policy.
- Work with the Value-Added Services team to create new channels of revenue generation.
- Scout for new business development opportunities and assist the regional Business Development heads in the bidding and acquisition process
- Responsible for Satisfaction Index / Score from Applicants \[CSS\]
- Responsible for Satisfaction Index / Score from Diplomatic Missions \[MSS\]
- Responsible for Satisfaction Index / Score from Employees \[ESAT\]
- Develop and manage relationship with diplomatic missions \[Embassies / Consulates\]
- Maintain good relations with the FMCs and their staff
- Conduct manpower planning & forecasting for the unit
- Ensure personal & professional development of employees by providing for trainings as per requirements
- Ensure that all staff attends trainings scheduled by HR & ensures effective Process Monitoring, by conducting Internal Process Certifications (IPC’s), for all staff.
- Responsible for SPARK ideas and ensure implementation within stipulated SLA
- Ensure judicious use of natural resources
- Adhere to the environment health and safety policy/objectives and guidelines of the organization
Job Details
| Posted Date: | 2021-07-19 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Management |
| Company Industry: | Travel Agency |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Unit Manager - Professional Recruitment-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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