Role Profile:
Business Analyst is expected to deliver IT solutions that meet business requirements. Success criteria for the role:
Domain knowledge in Oracle EBS; ability to convert business need or problem to specific and detailed requirements; ability to work as a team to design, configure, build, test and deliver appropriate packaged software or custom developed solution; ability to define and implement process improvements; expertise in documentation, communication, quality assurance, collaboration, stakeholder and time management.
The below Key Performance Areas include but are not limited to:
Interpret, understand business drivers as stated in business cases or change requests - conceptualize into viable solutionsAs domain consultant, work closely with customers (business users, stakeholders) to extract requirement details, apply subject matter knowledge and domain experience to suggest better practices, convert requirement details to specifications Partner with technical analyst to convert specifications into a design and help build a fully configured, tested and deployable solution; own, engage, and support end to end application change delivery; resolve bugs, defects and issuesFunction as a subject matter expert; develop business analyst talentAssist ITBPs and ITSMs in effort, cost or value estimates for business cases or change requests; participate in business need discovery sessions, technology assessment, vendor presentations or other initiativesPrepare accurate documentation of requirements, specifications, test cases or other areas where documentation is keyIdentify and recommend business process changes and better practices - saving time, cost or effort; convert to solutionBe a scrum master, solutions architect, QA engineer, trainer, or change delivery manager as needed; demonstrate agile, lean, continuous improvement practices throughout work method; develop capabilities within domains of interestPartner internally (IT) with ITBP, ITSM and PMO to ensure change delivery meets or exceeds customer satisfactionPartner externally (customer) with stakeholders at various tiers to discuss requirements, present solutions, evangelize better practices, time management, train users, set and manage delivery expectationsPartner externally (vendor) with stakeholders at various tiers to discuss requirements, collaborate in solution delivery, manage and report performance, ensure methodology complianceMeet KPI targets; support domain leader as backup; actively mentor business analystsDiscuss or present key subjects in user group sessions; support ITBPs and ITSMs on user adoption as needed
Performance Measurement:
Performance objectives for the role; Team and Domain KPIsIT organizational objectivesAlshaya corporate objectives
Knowledge:
Knowledge of 1) Oracle EBiz suite : AP, AR, GL, CM, EBiz Tax, FA, PO, Advanced Collections, AGIS, iRec, iSupp and Oracle Fusion Financials like GL, Receivable, Asset Tracking, Payables, Expense Management, CM, Fusion Accounting Hub, BPA Suite and BPPKnowledge of retail business drivers, related process and technology trendsKnowledge of IT best practices; familiarity with IT architecture and service management principlesKnowledge in both IFRS and GAAP accounting principles
Experience:
6 years as an IT or business analyst with experience in Oracle EBsuite>6 years of configuration, support or extension experience in Oracle EBSuite>4 years of experience in implementing/deploying leading package software such as Oracle, SAP, Manhattan, Magento, JDA, etc. >4 years of experience in developing process and data models, value stream maps, problem statements, solution maps, conducting JAD, RAD, JRP or similar methodology/technique for requirement gathering workshops, agile delivery, etc.Experience in the Retail/eCommerce industry
Skills:
Customer FacingAnalytica
Job Details
| Posted Date: | 2021-01-27 |
| Job Location: | Kuwait |
| Job Role: | Information Technology |
| Company Industry: | Retail & Wholesale |
Preferred Candidate
| Career Level: | Mid Career |
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