Jobs in Kuwait Customer Service Officer - Health Assurance Hospitals Company- DHAMAN #Jobs_in_Kuwait

Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Customer Service Officer - Health Assurance Hospitals Company- DHAMAN-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait

  • Answer the telephone calls, welcome & greet patients and visitors  and issue queuing tickets.

  • Schedule appointments and communicate guest scheduling changes.

  • Receive & verify patients documents and register patients.

  • Establish and maintain ongoing warm relations with the patients/visitors.

  • Prepare and process insurance claims.

  • Collect patients’ payments through cash, ATM cards, credit cards and issue receipts for funds received, refunds, return change due to patients.

  • Receive patients complains and ensure complaints.

  • Report incidents related to unsolved problems / complaints with clients to the Direct Supervisor.

  • Develop, maintain and update patients’ files.

Job Details

Posted Date: 2021-01-07
Job Location: Al Kuwait, Kuwait
Job Role: Customer Service and Call Center
Company Industry: Medical Hospital

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor's degree

Jobs in Kuwait - career in Kuwait - vacancies in Kuwait

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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Customer Service Officer - Health Assurance Hospitals Company- DHAMAN-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait

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