Work with team members in order to maximize sales and customer satisfaction and to ensure smooth operations
• Identify and act on upselling opportunities to enhance average sales in order to meet and optimize sales targets
• Seek out cross-selling opportunities to provide the customer additional product
• Understand the importance of best sellers and store hot spots to increase sales
• Process transactions at point of sale accurately and efficiently
• Minimize or eliminate stock loss by monitoring all store areas and maintaining standard operating procedures
• Be familiar with sales and operational figures at any point of the day and adjust selling strategies as needed
• Be familiar with the store collection and customer profile for the brand and be able to do brief brand presentation
• Understand the brand customer profile and translate that into overall image and purchase recommendations
• Initiate conversation to understand customer's needs and requirements
• Devote required time for each sale by pointing out the product's advantages relating them to customer requirements
• Help customers with any queries they may have surrounding the brand or products
• Maintain after-sales contact with customers to build relationships and drive repeat customers
• Deal with customer complaints and refunds as per company policies
• Maintain impeccable personal presentation and communication skills
• Complete administrative formalities at the conclusion of the sales prior to settling of the bill
• Process sales and payments on the system efficiently and accurately and close transactions courteously
• Request appropriate customer details to feed into the customer database required for sending through brand promotions
• Maintain store and brand standards ensuring that the floor area is always at highest standards
• Comply with shop timings and adhere to standards in terms of tidiness, product display, shop security, etc
• Process deliveries and stock transfers in an efficient manner against documentation and complete discrepancy reports as needed
• Carry out inspection of all jewellery, on display or kept in the back-up stock, and identify, separate and sort all jewellery that require any attention e.g. cleaning and remove non-conforming products from display/stock for necessary arrangements.
• Keep self abreast of the latest current market trends in terms of size, weight, designs and patterns by inquiring from customers or by their orders/requirements
• Comply with the company dress code and work professionally in meeting the organisational standards whilst servicing the customer at the utmost whilst generating the optimal level of sales
Job Details
| Posted Date: | 2020-10-12 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Sales |
| Company Industry: | Retail & Wholesale |
Preferred Candidate
| Career Level: | Entry Level |
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