Jobs in Kuwait Call Center-Agent (Outbound) #Jobs_in_Kuwait

Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Call Center-Agent (Outbound)-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
  • Contacts the customer database received from the marketing events or other sources and understands the customers’ interests, preferences and buying behaviors

  • Filters and validates the potential customers. Qualifies the potential customers into ‘Leads’ – Hot Leads, Cold Leads and Lost Sale, based on their interests and purchase intentions

  • Creates customers interest in the company’s products and services

  • Identifies the ‘sources and the medium of information’ of the Lead customer about the company/brands/promotions and others. Gathers information on the reach, preference and effectiveness of different marketing activities for the customers

  • Shares the reports on the Qualified Leads with the Sales team on daily basis for appropriate actions and conversion of potential customers into actual customers

  • Conducts a follow up check with the Hot Leads (customers) to understand their experience with the Salesman and buying decisions

  • Obtains information through the follow up calls to the customer to validate and verify the action details as registered on system by the Sales teamFollows up with the Cold Leads to understand the customer’s reason and viewpoint regarding the purchase

  • Develops the action plan in alignment with marketing to retarget and convert the customers into Hot Leads and actual customers

Job Details

Posted Date: 2019-10-24
Job Location: Al Kuwait, Kuwait
Job Role: Administration
Company Industry: Administration Support Services

Preferred Candidate

Career Level: Entry Level

Jobs in Kuwait - career in Kuwait - vacancies in Kuwait

To apply for this job click here
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Call Center-Agent (Outbound)-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait

Post a Comment

Post a Comment (0)

Previous Post Next Post