Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Customer Service Agent - National Aviation Services-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Job Summary
To perform the designated duties of providing Meet & Assist related customer service assistance to customers and clients, as per the operational and HSEQ norms and standards.
Duties and Essential Job Functions
Management:
- Endeavor to develop and succeed in maintaining appropriate company image that strives towards excellence in satisfying customers
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
- Contributes to team effort by accomplishing related results as needed
Technical:
- Ensure timely system recording of walk-in, telephone, email customers service requests related to meet and assist service, flower arrangement/ delivery assistance, limousine and hotel accommodation assistance and visa upon arrival
- Meet and assist the arriving or departing passengers at the boarding gate or check-in counters and assist them with immigration or check-in formalities
- Ensure compliance to established procedures for flower delivery service, limousine service, hotel accommodation assistance, and other services
- Attend to customer inquiries, concerns or requests received via phone, email or walk-in customers at the Meet and Assist service counters; promote and cross-sell other services
- Prepare incident and other reports as required
- Perform other related duties as directed by the immediate superior
Job Details
| Posted Date: | 2019-07-02 |
| Job Location: | Al Farawaniyah, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Airlines/Aviation |
Preferred Candidate
| Career Level: | Entry Level |
| Degree: | Diploma |
To apply for this job click here
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Customer Service Agent - National Aviation Services-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Post a Comment