· Manage all content of the Arabic version of the website, this will also include creating products within Magento with all the required parameters.
· The job will include managing customer service calls in Arabic, answer calls pertaining to information / query raised from Arabic
speaking customers.
· The job may include coordinating with
Buying & Merchandising departments for product launch & available dates.
· Establishes and maintains relationships with customers and ensure customer questions are accurately answered, potentially first line response to customer enquiries.
· Contacting stores for inquiring about the status of click & collect orders.
· Coordinate with Finance department for invoicing.
· Prepare reports on weekly / monthly basis as required.
· Coordinate with IT department for any issues relating to IT side of website operations.
· Work closely with warehouse E-Commerce coordinator for scheduling the delivery as per
requirement.
· Work closely with E-Com management team for achieving the desired goals & objectives.
Job Details
| Posted Date: | 2018-08-14 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Translation |
| Company Industry: | Retail/Wholesale; Customer Service; Internet/E-commerce |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Female |
| Degree: | Bachelor's degree |

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