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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Operations Management Specialist - Team Leader - Manpower Middle East-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
We are currently recruiting for an Operations Management Specialist - Team Leader. This position will be based in Kuwait
JOB PURPOSE STATEMENT:
Supports Management in achieving departmental results and objectives by performing a range of Professional level duties including co-ordinating defined people related areas, analysing operational issues/results & participating in continuous improvement initiatives.
KEY RESULT AREAS/ACCOUNTABILITIES:
• Supports the Manager in achieving optimum individual & team performance through effective & consistent application of approved processes, methods & practices (PST checks, ISO, best practice methods, contingency arrangements etc). Includes clearly communicating specific local requirements & providing accurate information to individuals & teams regarding performance expectations & targets.
• Ensures optimum application of standard processes by working alongside the Team to observe compliance with best practices. Provides employee feedback and coaching as needed to achieve required standards/compliance. Keeps the Manager updated on progress made & issues encountered.
• Monitors defined aspects of safety & security for an assigned area in order to identify any non-compliance with defined Company standards & wide-ranging legislative requirements. Provides accurate & timely feedback to the Manager including recommending specific actions to achieve/exceed the operational targets. Includes continually promoting a safety/security focused work environment to employees & vendors and informing & advising Customers on relevant requirements & actions needed for their specific business.
• Supports the Manager in identifying training needs for the individual/team/ department by analysing operational performance results/statistics and by reviewing employee & team performance against key service indicators. Provides agreed on job training or coaching to individuals and the team, in order to achieve optimum work effectiveness and employee motivation. Documents & provides specific & appropriate feedback to individuals and to the Manager.
• Participates in continuous improvement initiatives related to both individual employee, team & operational issues. Includes benchmarking with relevant areas, developing & implementing corrective action plans, and providing timely communications on progress to relevant parties.
• Supports the implementation of change within the workgroup by communicating, instructing, monitoring & measuring defined aspects of the initiative. Liaises with other relevant functions/areas to provide information & gain support to actions needed.
• Supports the Manager by performing a range of analytical & administrative duties including collation, analysis & distribution of confidential operational information plus creating & updating computerised and manual records whilst complying with ISO and regulatory standards.
• Assists the Manager in reviewing & planning defined elements of the operation (shift patterns, equipment renewal/repair, allocation of duties etc). Includes collating & analysing information, creation of realistic & workable plans.
• Contributes to departmental cost controls by using agreed methods & tools to effectively monitor the usage of defined resources (equipment, supplies, overtime etc). Provides accurate & timely feedback to the Manager regarding mis-use of resources or potential cost saving opportunities.
• Develops and maintains an effective network of contacts within the company, who can facilitate & influence problem resolution & goal achievement. Works with these contacts at appropriate times to achieve optimum results for the business & its Customers. Supports the growth & retention of business by working with the Mgr & Sales Team to achieve service & revenue objectives. Includes acting as the single point of contact for a key Customer, auditing specific package flows, coordinating ad-hoc customer specific requirements etc.
• Performs all other related duties including providing contingency cover as & when needed.
Job Details
| Date Posted: |
2017-04-30 |
| Job Location: |
Al Kuwait, Kuwait |
| Job Role: |
Management |
| Company Industry: |
Employment Placement Agencies/Recruiting |
Preferred Candidate
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Operations Management Specialist - Team Leader - Manpower Middle East-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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