To assist the Assistant Manager & Shop Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives. Meet the Company’s objectives and sales targets, by setting goals, targets and incentives for sales staff and run the general administration of the shop
Duties & Responsibilities:
- Assist the assistant manager in revising and implementing the sales strategies plans
- Assist the assistant manager in providing a professional and excellent level of customer service with existing and new customers
- Assist the assistant manager by completing all assigned duties
- Handle customer issues, resolution and communicate escalated issues to the assistant manager or shop manager
- Supervise Sales Representatives
- Assist with sales representatives questions, concerns and product/service questions
- Make sure all employees adhere to company policies and procedures (example: dress code, eating food, cell phone usage, etc.)Communicate all employee relations issues, concerns, and incidents to Manager
- To greet, serve and advise customers giving the highest standard of customer service at all times
- To develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales
- Demonstrate product knowledge on all categories by coaching the sales team
- Introduce add-on sales and achieve maximum sales potential
- Deal effectively with customer complaints by liaising with Line Manager
- Assist in incorporating new comers into the team and guide them
- Strong presence in the shop floor in order to monitor, motivate and support the team
- To be the link between the team and the Store Manager
Job Details
| Date Posted: | 2016-11-08 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Management |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Female |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Bachelor's degree |
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