Key Accountabilities / Responsibilities
1.People Management
a.Hold daily/ weekly/monthly staff meetings to keep employees motivated and
informed of business operations
b. Properly manage employees including; training, developing, setting expectations, and disciplining
c. Give specific performance feedback to each employee on a regular basis
d. Coordinate hiring and retention of all personnel
2.
Logistics:
a.
Ensure low utilization fleet is move to potential regions based on historical
data.
b. Ensure that documents for transfers with GCC are ready and permits are in
hand for movement of fleet.
c. Foresee possible problems in transportations or at customer sites and ensure that equipment is delivered safely and on time.
3.Operations:
a.Supervise and coordinate the operations and personnel to maximize
productivity, market share, revenue and profit
b. Review all contracts raised on a daily basis; i.e., creations, amendments,
suspensions, and terminations
c. Proactive fleet management to maximize revenue and minimize asset costs
d. Ensure Salesmen and Rental Managers are aware of slow moving equipment
e. Ensure that Service Manager is aware of all equipment not available for rent
4.Budgets:
a.Forecast demand, utilization, and financial performance
b. Accurately forecast location financial outcome based on projected rental volume
5.Customer Support:
a.Handle or assist in the resolution of customer service issues
b. Maintain a high level of customer service ideally above the set CSI.
c. Execute effective sales strategies to goal achievement and maintain a high
level of customer service
d. address customer issues in a timely manner
6.Transportation
a.Direct and organize all equipment deliveries and collections
b. Monitor and advise on optimum transport fleet size and movement in GCC
· Higher Educational Attainment: Degree in Mechanical
Engineering and preferably MBA Degree in Operations Management
· Other Certification: Project
Management, IT skills, ERP related certifications
Key Skills /Attributes required in the Job
Job Attributes:
· Financial and business acumen · Customer service resolution practices
· Excellent communication techniques and team building
· Must have a valid Kuwait driver's license
· Strong problem-solving and decision making skills should be apparent
· Must have the ability to work flexible schedules, including holidays, weekends, if needed
·Skills:
· Leadership
· Sales
· Customer service oriented
· Operations savvy
· Software skills: Must have prior
exposure to ERP implementation in Rental Sector with ORACLE or MS Great
Plains.
Job Details
| Date Posted: | 2016-10-05 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Engineering |
| Company Industry: | Manufacturing and Production |
Preferred Candidate
| Career Level: | Management |
| Gender: | Male |
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