- Adhere to the Lexus sales process 100% with every prospect or customer.
- Deliver the daily activity levels as communicated by the Manager.
- Deliver the agreed monthly sales, close ratios and customer satisfaction scores as detailed in the Lexus Excellence Balanced Scorecard.
- Receive customers on sales floor and determine make, type, quality and specifications of vehicle desired.
- Explain features of vehicles in showroom and demonstrate operation of vehicles by conducting road test.
- Cross sell optional equipment and accessories to customers.
- Compute sales price, trade-in allowance, license fee, discounts, and requirements for financing payments on credit.
- Prepare sales slip or sales contract and secure required documents from customers, such as driving license, civil ID, etc...
- Receive payment, down payment and obtain credit authorization.
- Arrange for delivery and registration of vehicle.
- Research availability of models and optional equipment using computer database.
- Follow sales lead, using list of prospective customers, referrals, database, business directories, etc…
- Maintain prospective customer database and develop and maintain relationships with customers and sales contacts and attend to and resolve customer complaints.
- Document and report customers’ feedback to management and prepare and submit sales reports.
Job Details
| Date Posted: | 2016-10-27 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Sales |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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