Increase the level of sales and business mix direct from individual clients;
Maintain an accurate and current database;
Identify and develop sources of potential clients;
Effectively communicate with clients via telephone, face-to-face and written communication;
Develop and maintain relationships which benefit client;
Overcome client resistance/objections to products;
Advise Sales and Marketing Director of client feedback/ comments relating to product content and pricing as well as companies performance;
Effectively employ sales skills to confirm profitable enquiries;
Take accurate enquiry details from client;
Maintain an effective tracking system for enquiries to confirmation or release stage;
Evaluate and grade enquiries for profitability/suitability;
Effectively communicate function details and client requirements to operations;
Effectively manage Group of customer service representatives and receptionists to ensure optimum profitability of operation;
Provide a weekly schedule of planned activities;
Achieve sales activities within specified time scales as directed by Group Sales and Marketing Director;
supervise Targeted Tele-sales campaigns to achieve sales;
Record, monitor and assess results of referred enquiries between companies;
Identify and maintain database of key clients and risky clients;
Represent on/in professional bodies & associations in order to maximize benefits of membership;
Keep abreast of competitor activity and recommend any necessary tactical action;
Provide time-phased, qualified reports on achievement and activities;
Plan diary to make effective use of working day;
Maintain high standard of personal presentation;
Represent company in a professional manner at all times;
Liaise with other members of Sales Team to actively promote sales opportunities, exchange information and increase professionalism;
Obtain necessary authority for expenses and record same in line with Company Policy Undertake any reasonable duties as specified by Executive manager.
Job Details
| Date Posted: | 2016-09-28 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Customer Service |
| Company Industry: | Other |
Preferred Candidate
| Career Level: | Mid Career |
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