• Supervise the Operational, Security and Housekeeping functions of each property to required standards.
• Understand in full the Center rules and regulations.
• Build excellent relationships with Investors, contracted staff and customers.
• Complete Incident reports to the Management as and when required.
• Complete a monthly operations report with pictures to the Property Manager.
• Monitor contractor work and movements and complete work permits accordingly.
• Monitor and support Marketing and Specialty Leasing activities in the Malls.
• Ensure contractual compliance.
• Support the service providers to an excellent standard.
• Represent the Property Manager as and when required acting accordingly.
• Provide support to the Office and Retail Investors.
• Proactively identify any issues to enhance the running of Operations.
• Ensure the Investor Operations guide is followed.
• Monitor service provisions through Key Performance Indicators.
• Provide professional Customer Service to Investors, Staff and Visitors.
• Coordinate with the activities of contracted staff and evaluate performance.
• Monitor contractual obligations of outsourced Security and Housekeeping staff.
• Enforce contractual Scope of Work.
• Ensure all contracted suppliers adhere to correct policies when on site.
• Investigate complaints, violations or disturbances on site reporting to the Property Manager.
• Inspect the site on a daily basis to identify and report any defects, faults or problematic issues.
• Visit public bodies and organizations for purposes of processing/submitting forms, papers and documents.
• Operate in line with approved budgets.
• Deputize for the Senior Operations Supervisor.
OFFICE TIMMINGS
1. 6 days with a rotational shift 1 day off.
2. Hours of duty will be 4pm to 12 midnight daily and any other timings as required.
Job Details
| Date Posted: | 2016-06-09 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Administration |
| Company Industry: | Facilities Management |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Degree: | Bachelor's degree |
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