Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Call Center Agent-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Answering calls of customers in a professional manner and responding efficiently and accurately.
- Engaging in active listening with customers, confirming or clarifying their orders and delivery address, as needed.
- Building lasting relationships with customers and other call center team members based on trust and reliability.
- Provide customers with a fast , efficient and professional problem resolution service.
- Creating ticket complaints.
- Making item recommendations for products or services.
- Updating customer profile or account information in the system.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.
Principal Duties & Responsibilities
- Ensure that customer's problems are efficiently, professionally and timely resolved.
- Provide customers with a fast, efficient and professional problem resolution service.
- Tracks the progress of all problems, appraising customers of their status and escalating where appropriate.
- To process any additional assignment given by the management.
Job Details
| Posted Date: | 2021-11-30 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Internet/E-commerce |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Call Center Agent-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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