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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-CRM Supervisor - شركة تيله العالمية-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Manage the development and implementation of CRM strategies and customer growth programs.
- Handle all customers inquiries to ensure customer satisfaction. Monitor data quality and ensure proper transaction.
- Control and follow up all communication channels.
- Planning and implementing customer relationship management strategies that will encourage customers and retain their loyalty.
- Maintain and follow up customer relationships to strengthen company operations.
- Follow-up and implementation of high-quality CRM services Follow-up sales and daily CRM procedures.
- Analyze customer complaints with a focus on complaint reduction.
- Provide reports on customer feedback/complaints reports to Sales Team Leader or Management.
- Ensure constant engagement & a strong relationship with customers.
- Ensure that all complaints are received and handled efficiently in a way that exceeds our customers’ expectations.
Job Details
| Posted Date: |
2021-07-19 |
| Job Location: |
Al Kuwait, Kuwait |
| Job Role: |
Customer Service and Call Center |
| Company Industry: |
Toys & Leisure |
Preferred Candidate
| Career Level: |
Mid Career |
| Gender: |
Male |
| Nationality: |
United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: |
Bachelor's degree |
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-CRM Supervisor - شركة تيله العالمية-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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