Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Logistics Manager-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Job Responsibilities
- Leads, develops and coaches team:
- Provides clear expectations, feedback and recognition
- Participates in the hiring/selection process
- Writes and conducts performance evaluations and progress reports
- Handles associate relations issues
- Delivers results in line with the following key metrics/accountabilities:
- Associate retention
- Client loyalty and retention objectives
- Revenue and gross margin objectives
- Service turnaround times and work processing deadlines (state and internal)
- Productivity objectives
- Quality objectives
- Builds a culture around operational excellence core capabilities of data based decision-making, shared responsibility and accountability, engaging in healthy feedback, driving process improvement, and continuously enhancing our client experience.
- Applies Quality Management and Business Process Improvement principles. Facilitates continuous process improvements for the department and the company as a whole. Fosters environment for associates to participate in process improvement efforts.
- Designs, implements and monitors internal processes, procedures, and measurement systems to ensure production, accuracy, client experience and regulatory requirements are satisfied.
- Acquires and maintains expertise on regulatory requirements. Plays a lead role in modifying services to accommodate changing regulatory requirements.
- Actively participates in business planning, new service development, partnership development, and other tactical departmental processes and procedures to identify service enhancements and internal productivity gains.
- Maintains ongoing communication and positive working relationships with all associates, clients, business partners, vendors and J. J. Keller departments to resolve service issues and other concerns in a fair, consistent and timely manner.
- Carries out responsibilities in a fair, ethical and non-discriminatory manner and ensure that staff follows these same guidelines.
- Enforces and supports all company and department policies, procedures, and initiatives. Fully support the company's commitment to safety and the environment and strive to maintain a clean, healthy and safe workplace.
Experience:
- 5+ years of experience in a services delivery or customer service environment.
- People leadership experience preferred.
Job Details
| Posted Date: | 2020-12-19 |
| Job Location: | Kuwait |
| Job Role: | Logistics and Transportation |
| Company Industry: | Catering, Food Service, & Restaurant; Distribution, Supply Chain & Logistics |
Preferred Candidate
| Career Level: | Director/Head |
| Nationality: | Jordan; Lebanon; Palestine; Syria |
| Degree: | Bachelor's degree |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Logistics Manager-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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