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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Front Office Agent-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Perform all check-in and check-out tasks
- Manage online and phone and direct reservations
- Inform customers about payment methods and verify their credit card data, and receive the payment correctly
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with the housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Inspect sites regularly to identify problems and necessary maintenance.
- Prepare weekly maintenance schedules and allocate work as per forecasted workloads.
- Employ, supervise and train workers.
- Coordinate daily cleaning and maintenance activities.
- Oversee all repairs and ensure that work is completed on time.
- Maintain all inventory and equipment, and ensure proper storage.
- Comply with all health and safety regulations and practices on site.
- Conduct preventative maintenance work.
- Conduct follow-ups on all maintenance and repair work.
- Conduct safety inspections as scheduled.
- Establish strategies to meet workload demands on time.
Job Details
| Posted Date: |
2020-12-03 |
| Job Location: |
Kuwait |
| Job Role: |
Customer Service and Call Center |
| Company Industry: |
Human Resources |
Preferred Candidate
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Front Office Agent-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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