• Interact with the customers (internal/external) to find out their exact needs;
• Monitor all stock orders to supplier or manufacturer to ensure that order documentations are correct and orders are in line with recommended stock requirements;
• Check catalogues or computer databases to identify and locate the sources of required parts;
• Recommend parts to customers;
• Order parts from warehouse;
• Ensure that all documentation in respect of incoming parts are correctly entered into stock orders and reconcile with actual stock defined;
• Locate and recommend purchased parts ensuring that best available terms of business are obtained;
• Assist in regular stock checks and annual stock audits;
• Participate in warehouse dispatch, packaging and delivery of stock, and receive incoming stocks;
• Ensure that all customer invoices are raised in line with costumer orders and resolve any order enquiry that may be raised;
• Participate in stocktaking (regular checking and valuing of goods) and update computer data;
• Monitor outstanding customer invoices, chase overdue payments and advise of any unresolved problem;
• Ensure that image and level of customer service are in line with company standard;
Job Details
| Posted Date: | 2020-11-03 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Automotive Dealership & Distributor |
Preferred Candidate
| Career Level: | Mid Career |
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