Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Service Manager- Automotive - Mutawa Al-Kazi Co.-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Ensure all duties are carried out in accordance with the relevant service procedures on a timely manner.
- Continuously strive to delight customers towards achieving the highest degree possible levels.
- Ensure all customers are handled with total honesty and courtesy.
- Respond promptly to all service customer queries, communications and requests.
- Interact with all potential and actual customers so as to enhance the reputation of the company.
- Ensure all customers are advised of delays, changes in circumstances.
- Ensure all paperwork & processes to customers are clearly explained.
- Should be knowledgeable of business policy & procedure development Promote and monitor service appointments system.
- Plan, organize and control service operations.
- Monitor customer satisfaction reports, trends & warranty Monitor quality control inspections, feedback reports and complaints.
- Present monthly performance results to Management.
- Ensure service and parts coordination through regular meeting.
- Conduct weekly analysis of key performance indicators.
- Ensure service facility is well maintained.
- Manage team operations of staff rotations and extra working hours.
- Ensuring health safety regulations are strictly adhered to.
Job Details
| Posted Date: | 2020-08-04 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Management |
| Company Industry: | Automotive Repair, Spare Parts, & Support Services |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Service Manager- Automotive - Mutawa Al-Kazi Co.-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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