jobs
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Customer Service Officer - Light Field Food Stuff Co-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Welcoming and greeting each customer on receiving the call / customer in person.
- Following all reasonable instructions as requested by the management.
- Act as a link between the client - service center - management.
- Maintain records of all service center activity as well as calls flow to assist in strategic business development.
- Being aware of all in-store promotions, such as credit facilities, activities etc as some clients wish to enquire on these matters.
- Being constantly aware of customers and their needs.
- Having an excellent and up to date knowledge of all products, their warranty procedures, basic troubleshooting.
- Always thanking the customer for visiting / calling and say goodbye
- Following all reasonable instructions as requested by the management.
- Make cold calls / calls to prospective clients and increase market share.
- Aim to maximize productivity and minimize costs while maintaining a high standard of customer service.
- Analyze records of customer inquiries, purchases, service requests and complaints to identify trends.
- Able to react to change productively & handle other essential task assigned by the superiors;
- Maintain compliance with all company policy & procedure.
- Working as a team with every member of the organization.
Job Details
| Posted Date: |
2020-06-22 |
| Job Location: |
Al Kuwait, Kuwait |
| Job Role: |
Customer Service and Call Center |
| Company Industry: |
Catering, Food Service, & Restaurant |
Preferred Candidate
| Career Level: |
Mid Career |
| Degree: |
Bachelor's degree |
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Customer Service Officer - Light Field Food Stuff Co-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Post a Comment