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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-CLM Operations Manager - VIVA – Kuwait Telecom Company K.L.L-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Implementation of new BTLs and enhance current NBA campaigns, pitching rate, acceptance rate, and manage smooth availability of tool to agreed agent pool
- Manage CMS based executions ensuring smooth migration of various campaigns from legacy systems.
- Operate & execute segment-specific actions to stimulate usage, launch timely and effectively the campaigns to increase customer tenure and churn reduction among the respective customer base
- Manage various campaigns through Telesales and oversee various campaigns to support ICT advertising effectively.
- Implement the Consumer Marketing strategy in consultation with the senior managers in the Consumer Marketing Function; monitor and track performance against key indicators and take corrective action as appropriate.
- Monitors and ensures all campaigns developed by CLM Prepaid/Postpaid managers are reliably executed in systems and other customer touch points
- Guide coordination of campaign implementation with other internal stakeholders, notably customer care, other Consumer Marketing teams, esp. planning teams and sales
- Flag conflicts and contact policy and guide to resolution and ensure timely and correct reporting of CLM campaign results
- Coordinate business requirements gathering for CLM-related systems development
- Perform any other duties and responsibilities related to CLM Operations as designated by the line manager
Job Details
| Posted Date: |
2020-02-06 |
| Job Location: |
Kuwait |
| Job Role: |
Marketing and PR |
| Company Industry: |
Telecommunications |
Preferred Candidate
| Career Level: |
Mid Career |
| Degree: |
Bachelor's degree |
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-CLM Operations Manager - VIVA – Kuwait Telecom Company K.L.L-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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