· Manages and leads staff in achieving location targets
· Drives sales activities to achieve targets in cash, credit, warranties & accessories
· Ensures proper implementation of promotional activities to support higher sales results
· Ensures adequate involvement of store team in analyzing sales data to maximize business results
· Follows up with supervisors, section heads and sales staff on individual achievements
· Assists sales staff in completing difficult sales transactions
Provide exceptional customer service and ensure the employees also provide the same level of service.
· Handles and follows on customer’s complaints and inquires
· Interacts with customers to ensure the quality of services provided.
· Ensures reviewing store’s CSI results and takes necessary actions
· Plans and prepares work schedules and assigns employees to specific duties, manages break periods, working hours, sick leaves, and vacations
· Inspects merchandise to ensure it is correctly priced and displayed
· Requests and suggests product range/variety and maintain stock levels
· Ensures full implementation of merchandise, planogram, display, saleable as per merchandise guidelines
Secures merchandise by implementing security systems and measures.
· Reports to the Sales Manager on showroom operations, performance and resource
· Ensures all store’s activities in alignment with organizational policies & procedures.
· Maintains cost control measures in alignment with business objectives.
· Ensures adequate level of merchandise and supplies through coordination with relevant departments
· Ensure sending perpetual count to group control on monthly bases
· Completes store operational requirements by scheduling and assigning employees through finger prints system
· Maintains adequate store’s manpower according to budget
· Conducting yearly appraisals and performance reviews with development plans.
· Conduct store’s checklists
· Provides constant coaching, mentoring and training for all store staff
· Ensures providing safe & secured work environment
· Ensures all store documents and licenses are valid and up-to-date
· Ensures sound housekeeping
· Ensures employee awareness of safety and emergency procedures.
· Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.
· Utilizes resources to obtain customer feedback regarding own and competition product and price information including conducting market visits, Reports results to management for action
· Accountable for accurate stock counts and inventory results.
Job Details
| Posted Date: | 2019-11-21 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Management |
Preferred Candidate
| Career Level: | Management |
| Degree: | Bachelor's degree |
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