1. Training the staff on their assigned roles and areas of responsibility.
2. Supervising staff on a daily basis and responding to their queries as and when required.
3. Evaluating the staff performance on a periodic basis to analyze value addition to the business.
4. Motivate staff to maximize profitability and meet sales targets.
5. Develop, update and maintain the job descriptions for all functions within the department
6. Oversee department staff to ensure they are held accountable for their assigned areas of responsibility
7. Create an atmosphere that ensures positive store morale through effective supervisory treatment and recognition. The workforce should be enthusiastic, guest focused and embedded in a selling culture.
8. Prepare monthly and annual staff projections to achieve budgeted payroll percentage.
9. Deal with customer queries and complaints
10. Provide for desired levels of guest satisfaction by ensuring staff courtesy and service throughout their stay.
11. To lay special emphasis on front-end service commitment during entry and exit of customers.
12. To build good customer relations and ensure return visits.
13. Walk in stores regularly to ensure an organized, sanitary, and overall clean appearance at all times
14. Oversee pricing and stock control
15. Ensure that selling prices are competitive by keeping a regular check on the competitors
16. Anticipate highs and lows in the business and strategize accordingly.
17. Protect company assets: merchandise, cash, facilities and equipment.
18. Monitor cash management for the stores by approving approval of all store expenses before they occur.
19. Monitor and control store variable expenses.
20. To arrange audits for inventory as and when required.
21. Assist in the preparation of promotional materials and displays in coordination with the Marketing & PR Officer.
22. Coordinate all store events including executing weekly sales flyers merchandising plans and other marketing promotions
23. To align with other cross-functional departments on exchange of business information or updates on product issues.
24. Develop, update and maintain the policies and procedures for the department
25. Ensure compliance with health and safety policies and procedures
26. Maintain stores sanitation and cleanliness in accordance with local laws and best practices.
27. Develop, update and manage the business plan / budget on a daily, weekly and monthly basis.
28. Develop statistical and financial reports related to the branches’ performance and present to management as and when required.
29. Accountable for achieving budgeted financial results.
Job Details
| Posted Date: | 2019-10-14 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Sales |
| Company Industry: | Consumer Packaged Goods Manufacture |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Degree: | Bachelor's degree |
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