- Answers customers’ queries.
- Understands and fulfil customer needs and requirements.
- Maintains positive attitude during customers’ interactions.
- Ensures sales activities are handled in line with Alghanim policy.
- Supports in solving customer concerns/complaints.
- Works in coordination with Section Heads to provide excellent customer service.
- Keeps all company information including sales figures strictly confidential.
- Follows Alghanim policies and guidelines.
- Demonstrates high problem solving skills.
- Practices high knowledge of Alghanim major functions and responsibilities.
- Follows-up on pending customer issues with effective use of computer applications and telephone etiquette.
- Being aware of business KPIs and objectives.
- Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc…
- Contributes to cost control and minimizing theft measures.
Job Details
| Posted Date: | 2019-10-29 |
| Job Location: | Al Ahmadi, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Home Accessories & Decor |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Kuwait |
To apply for this job click here
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