Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Ensures calls are answered within predetermined time scales and are with in a professional manner
Handle customers' complaints and enquiries
Builds and maintain customers’ relationships
Follows up with the customers telephone and e-mail and ensure that their needs are met satisfactorily
Compiles customers’ requirements based on information meetings, calls, direct mail responses and other sources. - Responds promptly to customer needs
Achieves the highest level of customer satisfaction
Job Details
| Posted Date: | 2019-07-15 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Healthcare, other |
Preferred Candidate
| Career Level: | Entry Level |
| Degree: | Diploma |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Receptionist / Call Center - Dental House Center مركز دنتال هاوس-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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