Purpose of Job:
The role is responsible to efficiently manage store operations and sales contribution through maximizing every opportunity to drive sales, reduce stock loss and maintain cost controls. The position in in-charge in delivering the highest levels of motivation and development of team members and store compliance of all the brand's standard operating procedures (SOPs).
Essential Duties and Responsibilities:
Sales
- Ensures to maximize sales and achieves monthly sales target
- Checks with the Assistant Manager in ensuring that all staff attains highest possible levels of customer service, manpower and space productivity
- Analyses sales performance report in order to correct space allocation, store layout, stock positioning including space provisions of seasonal items
- Follows-up with the Assistant Manager on out-of-stock brands, product lines and assortments, slow sellers or item price sensitivities
- Leads the store team in planning and organizing additional opportunities to promote sales and on-time delivery of promotional events
VISUAL MERCHANDISING:
- Checks and monitors standards application of in-store visual displays
- Follows brand/lay-out guidelines correctly in order to deliver brand values
- Ensures up-to-date "look" of window displays along with the Assistant Manager
- Drives and heads sales floor presentation, housekeeping and replenishment principles as per brand standards
- Ensures that guidelines and standards for visual presentation and store appearance are being followed
STOCK LOSS CONTROL:
- Implements safety and security control measures which include safety of employees, customers, security against merchandise loss, damage, theft, pilferage and crisis prevention of store (e.g., fire)
- Ensures that store is within predefined yearly stock loss target/margin
- Ensures that store accurately carries out all loss prevention activities
- Orients/reminds staff on stock loss awareness / issues
- Involves self in continuously seeking opportunities to reduce stock loss
STAFF MANAGEMENT AND SUPERVISION:
- Is responsible in efficient supervision and administration of all store staff
- Ensures delivery of highest standards of in-store training including weekly communication meetings, regular debriefs, product knowledge and on-job trainings
- Recommends staff areas of training needs and ensures that these are addressed through training and development
- Monitors staff performance and identifies potential employees to be put under development programs
STORE OPERATIONS:
' - Ensures systematic flow of work and operations
- Ensures cleanliness and orderliness and proper stocking of items with regards to health and safety
- Ensures daily bank deposits, petty cash control and liquidation
- Ensures awareness in internal communication e.g., emails, memos, incoming/outgoing business correspondences
- Double checks stock transfers and inventory documents
- Re-checks customer item return/exchange/discount/promo transactions
- Heads the periodical/yearly store inventory/stock-taking
- Supports management decisions, requirements, expectations
- Commits to follow and observe all store policies, rules and regulations
Job Details
| Posted Date: | 2019-05-21 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Sales |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Degree: | Diploma |
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