Job Purpose
To initiate and drive a specialist and personalised selection for exclusive customers and contribute to maximise customer satisfaction and customer loyalty
Job Requirements
Education/Certification and Continued Education
High School or “O” Levels
Years of Experience
3-5 years retail experience of premium/lifestyle brands
Essential Roles and Responsibilities
Functional Roles and Responsibilities
Identify the needs of the customer and recommend a range of products to choose from in order to arrive at an appropriate buying decision.
Analyse consumer behavior and provide superior standards of customer service with an individual using a distinct personalised approach.
Maintain relationships with key customers by informing them of new arrivals, inviting them exclusively for previews, promotions and activities conducted in stores.
Provide feedback to buyers on customer preferences
Maintain confidentiality of customers’ personal information and assure the information will be solely utilised for the store.
Ensure the customer database is maintained and updated with all the information pertaining to the exclusive customers.
Develop, grow and establish relationships with customers resulting in the growth of the Personal Shopping customer database.
Keep abreast of the market trends and competitor activities at all times
Job Details
| Posted Date: | 2019-05-31 |
| Job Location: | Hawali, Kuwait |
| Job Role: | Other |
| Company Industry: | Management |
Preferred Candidate
| Career Level: | Mid Career |
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