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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Sales Consultant – Mercedes Benz - Al Mulla Group-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Approach, greet, and offer assistance to customers entering the showroom according to the Mercedes-Benz brand
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- Assist the customers in selecting available Mercedes-Benz products by undertaking an in depth needs analysis
- Explain vehicle performance, product details, features and benefits according to the Mercedes-Benz sales process
- Offer and accompany the customer in test driving vehicles according to the Mercedes-Benz test drive process
- Ensure smooth completion of the sales contract and associated documentation
- Promote and up sell Mercedes-Benz products and services (e.g. Mercedes-Benz Collection)
- Introduce finance and insurance products during the sales process and support implementation of finance and
insurance campaigns
- Facilitate that the F&I department receives sufficient customer information for a smooth hand-over
- Facilitate that relevant paperwork, car registration and/or insurance documentation is completed according to the
distributor policies
- Organize the hand-over of the vehicle according to the distributor policy
- Introduce the customer to the After-Sales department
- Facilitate that relevant paperwork, car registration and/or insurance documentation is completed according to the
distributor policies
- Organize the hand-over of the vehicle according to the distributor policy
- Introduce the customer to the After-Sales department
- Handle customer complaints tactfully and promptly according to the distributor policies and escalate difficult
cases immediately to the Supervisor/Sales Manager
- Create a target focused plan for new customer acquisition using a prospect development system
- Use various methods (e.g. telephone, e-mail, visit) to acquire and follow-up on prospective customers and compile customer contact reports
- Ensure regular and prompt updates of customer database and records to increase customer satisfaction and
loyalty
- Share knowledge and best practices about the respective specialized product or product group within the rest of the sales team
- Gain expert product knowledge on Mercedes-Benz and competitor products, features and accessories and update this regularly
Job Details
| Posted Date: |
2019-04-23 |
| Job Location: |
Al Kuwait, Kuwait |
| Job Role: |
Sales |
| Company Industry: |
Automotive |
Preferred Candidate
| Career Level: |
Entry Level |
| Degree: |
High school or equivalent |
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Sales Consultant – Mercedes Benz - Al Mulla Group-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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