Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Customer Service Officer-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Job Description:
A Customer Service Officer interacts with a company’s customers to provide them with information to address inquiries regarding products and services.
Responsibilities
- Answer inbound customer phone calls, schedule appointments, provide highly detailed information on company’s various programs and services, and get back to customers in a timely manner
- Speak to different clients to help with any basic questions pertaining to assigned and scheduled technician jobs
- Problem resolution with customers in regard to any issues that arise in regard to future or previous job scheduled
- Take incoming customer satisfaction follow-up survey calls, as well as daily customer confirmation calls
- Provide clerical support to customer service manager
- Other duties related to the daily operations, as assigned
- Following up with all customer requests, and providing detailed notes in the system to track all work done
Job Details
| Posted Date: | 2019-03-04 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Catering/Food Services/Restaurants |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Customer Service Officer-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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