The Organization:
Our client is a large private hospital in the state of Kuwait. Their dedication towards development and growth is reflected in the ongoing expansion. Care is provided through a competent and diverse team of health care professionals in multiple departments, utilizing the latest technology and applying evidence-based practices.
Duties & Responsibilities:
The Reception Supervisor is responsible for overseeing customer service staff taking care of the patient appointment for all clinics services in accordance with the established clinic policies and procedures. He/she will also supervise checking the clinic assignments and the completion of preliminary paperwork for patients entering the hospital. The ideal candidate will be a competent professional who will be able to guide and train employees. He/she will be well-versed in processes under the role’s responsibility and will be results-driven and focused.
• Organize workflow and ensure that employees understand their duties or delegated tasks;
• Monitor employee productivity and provide constructive feedback and coaching;
• Receive complaints and resolve problems;
• Maintain timekeeping and personnel records;
• Pass on information from upper management to employees and vice versa;
Job Details
| Posted Date: | 2019-02-24 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Healthcare, other |
| Monthly Salary: | US $1,500 |
Preferred Candidate
| Career Level: | Mid Career |
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