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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Call Center / Customer Service Representative - AL SHURAIAN GROUP’ -Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Processing orders, forms, applications, and requests
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support
- Answer inbound calls as well as making outbound calls to assist customers who have specific inquiries.
- Build customer’s interest in the services and products offered by the company
- Provide personalized customer service of the highest level assuring a prompt and an accurate responds to be provided on their inquiries
- Update the existing databases with changes and the status of each customer/prospective customer.
- Follow up the calls of the client with clerical duties which includes faxing, emailing, filling up paperwork, and liaising with other departments
- Other assigned tasks by the customer service supervisors & manager
Job Details
| Posted Date: |
2019-02-06 |
| Job Location: |
Al Kuwait, Kuwait |
| Job Role: |
Customer Service and Call Center |
| Company Industry: |
Customer Service |
Preferred Candidate
| Career Level: |
Mid Career |
| Degree: |
Diploma |
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Call Center / Customer Service Representative - AL SHURAIAN GROUP’ -Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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