Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Collections Specialist - PERI-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Key Responsibilities
- The duties of a Collections Specialist include collection.....
calls and/or correspondence in a fast paced goal oriented collections department. - Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.Responsible for monitoring and maintaining assigned accounts- Customer visits & calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support where support is needed .
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
- Establish and maintain effective and cooperative working relationships with Customers and sales.
Essential Functions
- Weekly and monthly reporting to direct supervisor Monthly Delinquency notices.
- Processing monthly credit memos and the appropriate reporting.
- High volume phone calls to assigned delinquent customers
- Reconcile customer disputes as they pertain to payment of outstanding balances that are due
- Provide excellent & considerate customer service to customers and sales
- Internal and External customer interface
- Participate in team planning meetings Meet defined department goals and activity metrics
Job Details
| Posted Date: | 2018-05-05 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Accounting and Auditing |
| Company Industry: | Construction/Civil Engineering |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Female |
| Degree: | Bachelor's degree |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Collections Specialist - PERI-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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