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-Provide orientation sessions to customers about the chosen game theme
-Monitor the players during the game experience and provide hints whenever is needed or based on the agreement with the customer
-Reset the rooms after every game experience
-Interact as much as possible with customers to help them have unforgettable experience and hence guarantee them as returning happy customers
-Ensure all players adhere to gaming rules and regulations.
-Manage gaming operations and report game status to management on daily basis.
-Analyze feedback and suggestions from players for continuous improvements of game
-Evaluate the game flow and procedures and recommend improvements
-Monitor disturbances and imbalances during the games and provide corrective solutions
-Assist in planning and facilitating gaming events
-Ensure player satisfaction by responding accurately and professionally to player’s complaints
-Provide support to players on game related queries
-Conduct quality assurance assessment of game products to ensure product quality and service
Job Details
| Date Posted: |
2017-11-19 |
| Job Location: |
Al Kuwait, Kuwait |
| Job Role: |
Customer Service and Call Center |
| Company Industry: |
Entertainment |
Preferred Candidate
| Career Level: |
Entry Level |
| Degree: |
Bachelor's degree |
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Game Master-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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