Essential Duties
· Provide orientation sessions to customers about the chosen game theme
· Interact as much as possible with customers to help them have unforgettable experience and hence
· Guarantee them as returning happy customers
· Assist in creating, planning and implementing innovative games
· Ensure all players adhere to gaming rules and regulations
· Coordinate with different teams to achieve milestones within deadlines
· Manage gaming operations and report game status to management on daily basis
· Analyze feedback and suggestions from players for continuous improvements of game
· Evaluate game process and procedures and recommend improvements
· Manage game messaging and gaming forums to attract more players
· Monitor disturbances and imbalances during games and provide corrective solutions
· Assist in planning and facilitating gaming events
· Ensure player satisfaction by responding timely and accurately to player’s complaints and disputes
· Provide support to playerson game related queries
· Conduct quality assurance assessment of game products to ensure product quality and service.
Job Details
| Date Posted: | 2017-01-10 |
| Job Location: | Hawali, Kuwait |
| Job Role: | Support Services |
| Company Industry: | Entertainment |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | High school or equivalent |
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