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Respond to customers’ contacts (phone, e-mail, fax and SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to our customers.
Major duties include but not limited to :
• Handle Incoming Phone Calls.
• Resolve standard customers requests and route issues that require follow-up to Customer service Team.
• Communicates customer inquiries/messages/feedback to teams and sales owners.
• Provide satisfactory service to customers.
Job Details
| Date Posted: |
2017-01-25 |
| Job Location: |
Al Kuwait, Kuwait |
| Job Role: |
Customer Service and Call Center |
| Company Industry: |
Shipping |
Preferred Candidate
| Career Level: |
Entry Level |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Contact Center Agents-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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