Group Operations
JOB PURPOSE / ROLE:
To manage and supervise the process of all types of transactional banking exclusive for the Whole banking customers in order to ensure smooth, timely and error-free processing, in accordance with policies, procedures and SLAs.
People Management
- Organize and supervise the activities and work of subordinates to ensure that all work within Corporate service centre is carried out in an efficient manner which is consistent with operating procedures and policy.
- Provide on-the-job training and constructive feedback to subordinates to support their overall development.
Corporate Service Centre
- Supervise and validate processing check book issuance.
- Supervise the process of Receiving printed check books, and delivering them to the customers.
- Supervise the Process related to account opening and subsequent maintenance i.e. amendments and closure.
- supervise Process of signatures capturing and subsequent maintenance.
- supervise Issue certificates requested by customers i.e. balance confirmation/Financial positions certificates and ensure that the processing activities are conducted according to policies, procedures and SLAs in a timely and efficient manner.
- Ensure that comply with the controls, procedures, policies, mandates and SLAs.
- Ensure archiving of all documents as per the policies and guidelines for sustainable operational efficiency.
- supervise the in-house cheque ensuring timely and efficient service delivery according to policies, procedures and SLAs.
- Supervise the Process the inward cheque referred in the clearing path due to insufficient funds or other technical reason and coordinate with respective WBG RM for necessary approvals.
- Supervise Process the outward cheque clearing on KECCS ensuring timely and efficient service delivery according to policies, procedures and SLAs.
- Supervise Process of outgoing SWIFT messages, secure all required authorization and achieve processing of the request in an error-free manner in accordance to the regulatory instructions and requirements.
- Supervise the Process of account to account funds transfer, and secure all required authorization and achieve processing of the request in a timely and error-free manner ensuring adherence to the regulatory instructions and requirements.
- Ensure archiving of all documents as per the policies and guidelines for sustainable operational efficiency.
Policies, Systems, Processes & Procedures
Contribute to the development of policies and procedures, related to the Corporate Service Centre function, recommend improvements and implement instructions and controls covering specific areas of activity to ensure that all relevant internal and external procedural/legislative/ regulatory requirements are fulfilled.
Job Details
| Date Posted: | 2016-10-27 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Accounting/Banking/Finance |
| Company Industry: | Banking |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | Kuwait |
| Degree: | Bachelor's degree |
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