Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Call Centre Supervisor-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
A- Language Skills:
- Fluent in Arabic (Mother Language).
- Proficient in English (Reading, Writing, Speaking).
B- Job Responsibilities:
- Support Manager: Help the call center manager achieve goals.
- Employee Support: Answer staff questions and guide them in their work.
- Hands-On Help: Be ready to take calls when needed to assist the team.
- Improvement Ideas: Suggest ways to make the work environment better. Train employees to prevent problems.
- Performance Management: Evaluate team members' performance and help them improve.
- Leadership Skills: Lead and motivate the team effectively.
- Communication: Communicate well within the department and with other departments.
- Tech Knowledge: Know how to use MS Office and CRM systems.
- Pressure Handling: Work well under pressure and make good decisions.
- Multitasking: Handle multiple tasks at once, prioritizing as needed.
- Quick Thinking: Make decisions in critical situations.
- Quality Focus: Understand quality standards and terms.
- Computer Skills: Be proficient in Word, Excel, and other software.
- Patient Satisfaction: Address patient complaints and work to improve their experience.
- Proven experience of more than 5 years in call center within a hospital setting.
Job Details
| Posted Date: | 2023-10-05 |
| Job Location: | Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Software Development |
Preferred Candidate
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Diploma |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Call Centre Supervisor-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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