Main Resposibilities:
· Meet and Greet Customers in the warmest possible way.
· Receive & Respond customer service inquiries.
· Educate customers on deals & promote company’s brochures for customers.
· Update details for personal and business clients, such as name and address details.
· Provide pricing and delivery information to customers
· Perform verification of customers
· Resolve complaints through phone, email, or social media.
· Reach out to customers via phone call; verifying information regarding their account.
· Assist with placement of orders, refunds, or necessary exchanges.
· Provide advice on company information, Close out or open call records
· Collaborate with the customer service manager to ensure that proper customer service is being delivered
Job Details
| Posted Date: | 2022-11-01 |
| Job Location: | Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Safety & Environment |
Preferred Candidate
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