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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Call Center Agent - Boutiqaat-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Answer incoming calls and respond to customer’s emails
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Process orders, forms, and application
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Complete call logs and reports
- Other duties as assigned
Job Details
| Posted Date: |
2021-10-16 |
| Job Location: |
Hawali, Kuwait |
| Job Role: |
Customer Service and Call Center |
| Company Industry: |
Perfume & Cosmetics |
Preferred Candidate
| Career Level: |
Entry Level |
| Gender: |
Female |
| Nationality: |
United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Call Center Agent - Boutiqaat-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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