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Customer service and call center for a healthy catering company
• Comply with staffing schedules and break allowances
• Provide customers with accurate information at all times
• Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time
• Create complaint tickets correctly, in adherence with policies and procedures
• Update the database with the most recent customer information
• Handle stressed, angry, and confused customers in the most positive way possible
• Escalate cases that require intervention by Shift in Charge or Call Center Manager.Skills:• Prior experience in a customer service role
Job Details
| Posted Date: | 2021-08-22 |
| Job Location: | Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Food & Beverage Production |
Preferred Candidate
| Career Level: | Mid Career |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Call Center Agent - Orion GTC-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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