Jobs in Kuwait Receptionist - Health Assurance Hospitals Company- DHAMAN #Jobs_in_Kuwait

Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Receptionist - Health Assurance Hospitals Company- DHAMAN-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait

  • Answer the telephone in a courteous and professional manner, welcome & greet patients / visitors upon arrival with appointment or as walk-in, and issue queuing tickets to the patients.

  • Receive & verify patients’ documents and schedule appointments in a professional and timely manner, register patients in the Health Information Management System and assist them in completing required forms.

  • Keep patient appointments on schedule, provide routine and required information and answer patients/visitor’s enquiry effectively and efficiently.

  • Facilitate patient flow by notifying the concerned clinical staff of patient’s arrival, being aware of delays, direct patients to the specific destination & service.

  • Establish and maintain ongoing warm relations with the patients/visitors and treat patients, visitors and clinical staff in a courtesy and respectful manner while giving them the opportunity to express their experience.

  • Prepare & process insurance claims (if applicable) to be filled by the physician and record appropriate guest patients’ data on their assigned area.

  • Maintain and update patients’ files with their latest information in term of address, telephone number, company name, etc.


Job Details

Posted Date: 2021-06-27
Job Location: Al Kuwait, Kuwait
Job Role: Customer Service and Call Center
Company Industry: Medical Hospital

Preferred Candidate

Career Level: Mid Career

Jobs in Kuwait - career in Kuwait - vacancies in Kuwait

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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Receptionist - Health Assurance Hospitals Company- DHAMAN-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait

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