JOB ROLE
• Follow instructions by direct supervisor to Supervise in house- operations of a workshop to ensure high service quality, achievement of workshop service revenues and customer retention.
• Improve revenue generation by ensuring customer satisfaction and retention by ensuring professional service delivery to service customers and obtaining new MMC contracts.
• Fix , maintain ,and troubleshoot Heavy Machinery & Hydraulic Products.
• Analyzes deficiencies in equipment and supervises necessary repairs.
• Look after warranty contracts and coordinate the same to direct supervisor to obtain new contracts from existing and new customers.
• To plan & schedule technicians, material and equipment efficiently and within set time frames.
• To maintain effective lines of communication between the implementation and execution functions.
• Ensure prompt repairs by responding to breakdown calls.
• Maintain generator breakdown log and adequately plan to prevent repeated breakdowns.
• To maintain and enforce a safe working environment.
• Timely follow-up parts requests and complete the repair of BD-UR assets within the scheduled time.
• Handle/work with technical team and arranging the required manpower to complete the job.
Ability to communicate and explain mechanical issues to suppliers/clients and solving complicated matters in Trucks, and Heavy Machinery, ensuring building better client relationship with proper follow up
Job Details
| Posted Date: | 2021-06-22 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Engineering |
| Company Industry: | Business Support Services |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Diploma |
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