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- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets and customer queries.
Job Details
| Posted Date: |
2021-06-23 |
| Job Location: |
Kuwait |
| Job Role: |
Customer Service and Call Center |
| Company Industry: |
Telemarketing |
Preferred Candidate
| Career Level: |
Entry Level |
| Gender: |
Female |
| Nationality: |
United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Fresh Graduates - HR Plus Consultancy-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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